At AVARLORA, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible for a return or refund under the terms below.

30-DAY RETURN POLICY

You have 30 days from the date your order was placed to request a return.

To be eligible for a return, the item must be:

• Unused and in the same condition that you received it
• In its original packaging
• Accompanied by proof of purchase or your order information

To start a return, please contact us at support@campvale.com with your order number and a brief description of the reason for your return.

Do not send your item back before receiving return instructions and approval from our team.

ITEMS THAT ARE NOT ELIGIBLE FOR RETURN

Certain items may not be eligible for return, including:

• Items that have been used, damaged, or altered after delivery
• Items returned without prior approval
• Items that are missing original packaging or parts, where applicable

We reserve the right to refuse a return if the item does not meet the eligibility requirements above.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order when you receive it.

If your item arrives damaged, defective, or you receive the wrong item, please contact us at support@campvale.com as soon as possible with:

• Your order number
• A description of the issue
• Clear photos of the item and packaging, where applicable

We will review the issue and provide instructions for the next steps.

RETURN SHIPPING COSTS

Unless the item arrived damaged, defective, or incorrect, return shipping costs are generally the responsibility of the customer.

If the return is due to an error on our part or the item arrived damaged or defective, we will review the situation and determine the appropriate resolution.

REFUNDS

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to the original payment method used for the purchase.

Please allow additional time for your bank or payment provider to process and post the refund to your account.

If a refund is not approved, we will explain the reason and provide any applicable next steps.

ORDER CANCELLATIONS

If you need to cancel your order, please contact us at support@campvale.com as soon as possible.

Because orders may enter processing shortly after purchase, we cannot guarantee that every cancellation request can be completed before an order is processed or shipped.

If your order has already been processed or shipped, you may need to follow our standard return process.

CONTACT US

If you have any questions about our Return & Refund Policy, please contact us at:

AVARLORA

Email: support@campvale.com